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With multiple online marketplaces available at the tip of our fingertips, it sometimes gets hard to differentiate between legit and scams. So, is redbubble legit or a scam? From our experience and research, we have found that it is indeed legit.
We have looked through several customer reviews, checked out details about its customer support, shipping, discounts, and various details about the company.
In the following sections, we will address everything we have researched to ensure the legitimacy of this website.
Let’s get started now.
What Is Redbubble?
To know if a company is trustworthy or not, we must first learn about its origin. Redb is a multi-million-dollar company national online shopping place. It was founded in the year 2006 in Melbourne, Australia.
With time, the brand has slowly risen, and they now have a few offices currently in San Francisco, California (USA).
They also gave grown enough to have manufacturers who ship Redbubble items from Australia, the USA, the UK, Canada, Italy, France, the Netherlands, the Czech Republic, and lastly, Germany.
That says a lot about their legitimacy, as no untrustworthy company would be able to expand to this extent. One needs to be trustworthy to keep their customers happy, which will help their company grow.
The vision behind this website was to give independent artists a chance to display their work and put them up for sale. As of today, there are about 700,000 artists present there from around the globe. They have millions of fans to buy from them, all thanks to this website.
Primarily, their goal is to let people have unique designs on fantastic stuff. An artist could open a shop for free, upload their work for sale and then leave it all up to Redbubble. They can do printing and shipping almost anywhere around the whole world.
What You Should Know Before Buying Things on Redbubble
Now that we have given you a proper introduction and background about the company, it is time to find out its legitimacy and what you need to know before buying things on it.
Customer Reviews
Are the reviews that are posted on Redbubble fake? Our answer would be a no. Even though there are excellent reviews, you will also come across some negative ones.
Moreover, you would be able to tell that they are real because many customers have shared their personal opinions in the review section.
But we would suggest skimming past the ones that look very generic and fake. That is the problem with most e-commerce websites. So, avoid comments such as “Great quality products!”, “Would recommend.” or “Was okay.”. Instead, read the ones that are a little elaborate and personalized.
If you want to check out the reviews, you have to go on the item’s page and click on the link that says “Read all reviews.”
We recommend giving the review section a thorough read to figure out all the ups and downs of the product.
But there is one slight problem when it comes to the product reviews. Here, you will not be able to get the review of a particular item but the whole category of the item. The customers can only leave their thoughts about the category of the product rather than the product itself.
They have said that they share the experience of the customer with the item but not the design. So, let’s say you have bought a case for your phone; the reviews you will see are for the case and not the specific design a potential customer has chosen for that case.
It is indeed quite nice to know how a customer feels about a specified category of things such as a phone case, mugs, or a t-shirt, but it would have been better to know more about a particular product or design.
There are times when an artist would upload prints of poor quality, and that way, the customers would end up getting images that are a bit blurry. You wouldn’t be able to tell from the reviews whether or not the print quality would look nice on a bigger product.
One other thing you can do is watch product reviews from youtube to get a good and clear idea about the item.
Customer Support
If you want to get in touch with Redbubble, you will need to fill out a support form on their website. You will be able to get in touch with someone on the phone, and they should be able to solve your problems.
Redbubble is usually very responsive, and it takes them about two business days to reach out to their buyers who have problems or queries. But all of that is highly dependent on how busy they are.
They are good with complaints and refund you almost immediately if you have had issues with shipping.
But if you find that they are not replying to your issues on time, you have to make a complaint to the Better Business Bureau. Most of the time, they are highly responsive to complaints made from there.
If there are any problems with your order, you can take a picture of the item and send it to Redbubble’s customer service, which you can find on their website.
You would be glad to know that you will get 90 days to submit for a return for most things. If you want to return a face mask, you have to do that within 14 days.
To know more about their return policies, you should contact their support before buying anything from them.
Shipping
Redbubble takes help from 3rd party printers and is a company that prints on demand. Once a customer has placed their order, it moves to the local printing partner who is situated close to that area and is shipped from there. They have third-party manufacturers in 9 countries of the world.
Now, moving on, their packaging is pretty great and secure. So, you can be assured that your package will not be damaged or harmed in any way that easily.
You will get two shipping options when you place the order; express and standard. Obviously, you have to pay more for express shipping as they will deliver the products more quickly than the standard.
But because of the pandemic and its new rules and safety regulations, packages can come up to two weeks late than their estimated time period even if you choose the express shipping option.
Whenever you order, keep in mind that your parcel may take a little more time than the expected time period.
Price
Often, you will come across customers complaining that Redbubble is more expensive than other marketplaces. While that might be true in some cases, you have to understand that you are paying the extra money for the uniqueness.
As we have mentioned previously, this company is big on providing their customers’ unique designs on amazing things. The products from Redbubble really stand out. You will see that there is something available for everyone.
In order to stand out and be unique, you might have to pay some extra money. The price seems to be justified for many people as they are giving out their money to receive artwork.
Discounts
Now that we have talked in-depth about the price, it is time to talk about discount codes. Although the cost of the items on their website can be high, you can bring them down using coupon codes.
Often you will see that the online marketplace has given out coupon codes from 10% to 20%. There are times when you will see that the shipping cost can be waived by using a coupon code.
That is helpful and can save you a lot of money. When visiting the site, look at the top of the homepage to see if there are any discounts available.
If there are no codes there, you can always google for “Redbubble coupon codes” and get a few discounts from here and there. You should know, there are also cashback options available in Redbubble.
Final Verdict
Is redbubble legit? Since you have reached the end of this article, you know our clear stance about the company by now.
Sure, there are times where customers have given negative reviews, or the company has messed up with the shipping or has had problems with the print quality of the products.
But, most of the online marketplaces do have issues from time to time. You just have to reach out to their customer care services if you have a problem with your order.
Otherwise, we would say that it’s safe to buy things from Redbubble and that this company is definitely not a scam. Give it a try and show your support towards the reliable, independent artists who have opened up their shops over there.
