Every once in a while, your internet connection will start acting up and no matter what you do, it won’t fix the problem. So, you brace yourself to make that dreaded call to customer support – long waiting times, bad service, rude or unhelpful agents, and by the end of it all, you would’ve wasted all your time for nothing.
It’s no wonder people don’t enjoy calling customer service and seldom approach that option unless it’s absolutely necessary! It’s much worse when you don’t speak the English language at all and there are no agents that can assist you. Granted, the majority of the population in the U.S. do speak or understand English, but there is a large group that doesn’t and it’s unjustified why bilingual customer support isn’t available.
For instance, the United States is home to one of the largest Spanish-speaking populations in the world, with over 41 million people speaking Spanish. Clearly, there is a gap here that needs to be addressed by customer service agents, and one service provider, in particular, stands out due to the excessive lengths it goes to for its customers – Spectrum.
Why Spectrum is the Way to Go
It is one of the largest ISPs in the United States, available in 41+ states and serving millions! It even launched Spectrum en Español to better assist Spanish speakers since it understands the need for clear communication.
Not only that, but Spectrum also offers 24/7 customer support so you can call or reach out anytime!
This internet service provider excels at providing some of the fastest internet speeds at reasonable costs. Its most standard plan covers a speed of up to 300 Mbps but you can opt for whichever plan suits your needs best.
|Up to 300/10 Mbps
|Spectrum Internet Ultra
|Up to 500/20 Mbps
|Spectrum Internet Gig
|Up to 1000/35 Mbps
For a lot of people, the ‘Spectrum Internet Ultra’ plan works like a charm, powering multiple devices at once, and with the 20 Mbps upload speed, people like content creators and influencers can also take advantage of this plan. However, if you believe you’d require a bit more speed for your online activities, the ‘Spectrum Internet Gig’ plan is the ultimate choice and is perfect for hardcore gamers, or creators that live stream a lot!
Since Spectrum’s internet speed is also verified via Ookla Speedtest, it guarantees a seamless experience without any lags or hiccups in the connection!
Now that we’ve covered why Spectrum is a great ISP, here are some benefits that you can enjoy as a Spectrum customer.
Great Deals and Savings
Spectrum may be one of the fewest ISPs that offer their customers consistent deals throughout the year. If you sign up for ‘Spectrum One’ you’ll gain access to advanced Wi-Fi of up to 300 Mbps and one unlimited Mobile line completely free, for 12 months! All in all, you’ll save up to or even over $400 by choosing this plan.
Spectrum also offers an ‘Affordable Connectivity Program’ for families or households that lie below the low-income line. Of course, you’ll have to fill out an online form in order to check your eligibility, but once you do qualify for the program, you can save up to $30 a month and still get access to all your internet needs!
There are also various bundles you can opt for that would give you more value for a lesser cost. You can explore all such deals and options here or simply reach out to Spectrum’s customer support team. You can call them anytime and Spectrum guarantees immediate assistance with zero to little waiting time.
A lot of people shy away from installation fees since most of them are quite costly!
While Spectrum certainly offers professional installation, the ISP also understands that for most people, it simply isn’t within their budget, so it provides the option to self-install. Now, you can easily install and activate your own Wi-Fi services without waiting for the pros to show up and at zero installation fees!
Most of Spectrum’s self-installation kits come with detailed instructions that are very easy to follow and there are tons of online video tutorials available as well, if all else fails!
The internet is a place where many dangers lurk and so, Spectrum offers complete protection at just $5 a month!
This Security Shield will keep online threats like viruses and malicious malware at bay, including protecting all your connected smart devices! Now, you can easily browse online, knowing that your internet connection is secure!
These are just some of the many, many benefits that Spectrum provides its customers. By signing up with the ISP, you stand to gain a lot more value at budget-friendly costs, and with millions of satisfied customers, Spectrum is constantly and consistently evolving and advancing!