The COVID-19 pandemic undoubtedly altered the way people lived. It forced people to spend more time indoors than outdoors. And sincerely, it was better to remain indoors and be safe than stepping out and encountering someone with the virus.
Nevertheless, people have to eat. We all need food to survive, be healthy and be strong. But with the need to avoid large gatherings, which encourage the virus’s spread, people started seeking better and easier ways of getting food.
Excitingly, you can get cooked foods delivered to your doorsteps without lifting a finger or stepping out of your house. DoorDash makes it possible for its hungry customers to get breakfast, launch, and dinner delivered to their doorsteps.
Considered the biggest food delivery company in the United States of America, DoorDash helps customers purchase and deliver foods from top local restaurants in the country.
During the heat of the pandemic, DoorDash’s popularity rose. The food delivery company catered to many people’s food delivery needs at that time, making them a household name. But we’re all aware that popularity doesn’t always equal safety.
Now, here’s the question.
Is DoorDash safe?
Yes, DoorDash is safe. It is one of the leading food delivery companies In the United States. In an industry where safety is paramount, DoorDash is constantly working to improve the safety measures for its customers and workers.
Their safety measures are one of the reasons they are currently leading the food delivery industry in the United States. They take responsibility for their customer’s safety and security, whether during food delivery or online payments for the food.
Do you want to know more about DoorDash? If yes, keep reading!
What Is DoorDash?
Founded in 2013, DoorDash is an online food ordering and delivery platform. The company is headquartered in the United States of America, San Francisco, California precisely and it boasts over 3,886 employees.
Tony Xu, Andy Fang, Stanley Tang, and Evan Moore founded DoorDash. However, Tony Xu has remained the company’s CEO since its inception.
In 2020, the company announced $2886 revenue, which shows how much progress they have made thus far.
How Does DoorDash Operate?
How DoorDash operates is simple. But the major highlight of the food delivery company, and a feature that sets it apart, is its app. The food delivery app boasts an intuitive interface, making it a breeze to navigate many restaurants, find the desired meal, and make payment.
So, how does DoorDash operate? Firstly, DoorDash offers its customers access to hundreds of national and local restaurants. The app will give you access to over 310,000 menus spread across over 4000 cities in the United States, Australia and Canada.
How customers place an order on DoorDash is simple. Firstly, you have to browse the restaurants on the app or DoorDash.com and choose a restaurant. After that, you have to place an order, make payment for the food, and wait for the estimated delivery time.
How Does DoorDash Ensure Customer’s Safety?
The concerns about using food delivery companies don’t stop at just the risks of putting your food in somebody’s care. It also involves security risks like giving out your personal information to a stranger.
DoorDash has anticipated these concerns and created a system that keeps its customers at ease. They give their customers a level of safety and security.
To protect their customers’ phone numbers, their DoorDash drivers don’t get to see the customers’ actual phone numbers. The company uses scrambling software, so the customers can’t see the driver’s phone number, and the drivers can’t see their customer’s phone numbers.
The customer’s card details are also kept hidden. Employees don’t have access to customers’ personal information. The only information a driver has access to is the delivery address, which is unavoidable.
Reasons Why Doordash Is Safe
Although they worked hard to prove their reliability during the pandemic, people are still curious about DoorDash’s safety measures. This curiosity is good because safety is always a valid concern. Here are a few reasons why DoorDash is safe:
They are competing:
Doordash isn’t less safe than any food delivery company in the United States. You need to know that they are competing with other delivery companies for your patronage. Therefore, they are more inclined to give you the best service possible.
Let’s face it; if people had concerns about the safety DoorDash offers, they would most likely not be one of the largest food delivery companies In the United States right now.
Of course, there is the risk of giving out your address to strangers, but you would face the same threat if you use any other delivery company in the world. If you’re going to get things delivered to you, you must be open to this small risk that isn’t exclusive to DoorDash.
DoorDash takes small and effective measures to protect your personal information. These safety measures put them at the forefront of the food delivery business.
They Use Hot Bags:
People have real concerns about how long their food can remain edible when taken out of the normal preservation temperature. Some people also expect that the food they order would get delivered warm, if not hot.
To take care of these concerns, DoorDash employees have hot bags that they use for food deliveries. They go into the restaurant with the hot bags and have the food vendor place the food in the hot bag in preparation for delivery.
You can trust that the food would remain at a palatable temperature because of the hot bag. In addition, the delivery time is usually short if the restaurant isn’t far from your home.
Your food should take about 20 minutes to get to you. However, it depends on the driver and the distance between your delivery point and the restaurant you ordered from. The DoorDash app makes it possible for you to track your delivery. You will know when your food will arrive.
They don’t open your food container:
A Prevalent concern for people who use food delivery services is how their food gets handled. These concerns are valid. People who buy food from restaurants worry about how their food is handled, not to mention somebody who isn’t picking up their food themselves.
You can trust that DoorDash employees would never touch your food or open your food containers. DoorDash handles only your delivery and is responsible for only those things that concern your delivery. The quality of the food, the content or any form of packaging issues isn’t their concern.
Doordash employees would deliver the food as they received it. So, more often than not, what you received is what the DoorDash employee received. Since they can’t peek into your food, it is impossible to confirm your order.
So, you can trust the DoorDash employee to handle your food appropriately. You should contact the restaurant for whatever issues you may have with the food you ordered.
They can leave your food outside your door:
DoorDash is a good food delivery option for people who don’t want strangers in their homes. You can request that the dasher place the food right outside your door. The app would notify you when your food gets to you.
Once you know your food is at your doorstep, you can conveniently go and get it without interacting with anyone. Introverts and Socially awkward people can’t get enough of this blissful option!
One of the major selling points DoorDash had during the pandemic was this no-contact option. People were afraid of coming out of their houses, meeting people and social interactions that involve physical contact. So, having food delivered at their doorsteps without any interactions was a welcome concept.
With DoorDash, all people had to do was order their food, pick it up at their doorsteps and wash their hands after removing their meals from the container. The chances of these containers getting contaminated are slim, but you can never be too careful.
They protect your payment information:
DoorDash can’t keep your home or office address private for obvious reasons. But they can keep your payment information safe. The dasher or other employees don’t see your payment details because they are hidden in an internal system.
So, you can put in your card details without fear. They would only use the provided details to process your payment. Also, with phone calls, the employees don’t have access to your number. If you have to call a DoorDash employee for any reason, their system scrambles your number so that they can’t keep your number.
DoorDash protects your information to the best of its abilities. It would help if you also protect yourself, learn to treat the dashers with respect and tip appropriately. If you don’t know what to tip, check the DoorDash app. They may have information that may help.
It is safer than eating out or going to buy the food yourself:
The odds of contracting a virus or any other form of illness from a dasher is slim compared to when you go out. Doordash reduces the risks that come with being outside in this pandemic.
During the lockdown, when people couldn’t leave their homes because of the COVID-19 pandemics, Doordash got food to them safely.
So, you can stay comfortably at home and get your meal delivered safely. It keeps you safe and saves you the extra expenses that may come with going outside.
Doordash services were appealing when we had to be indoors, but even as the restrictions are easing, people are still enjoying their outstanding services.
Is Doordash Safe For Drivers?
Doordash takes great care in protecting their customers and their employees. Their drivers are independent contractors, just like Lyft or Postmates drivers. For safety purposes, the company runs background checks on all its drivers.
Many dashers have testified that being a DoorDash driver is safe. Drivers are advised to stay vigilant and avoid situations that may compromise their safety. They are also encouraged to avoid delivering to places they are not comfortable with.
Does DoorDash Delivery Food At Night
DoorDash can get your food to you at night, provided the restaurant you’re ordering from is open. Many restaurants close at night, so it would most likely be from a fast-food chain if you were ordering food at night.
What Are DoorDash Busiest Hours?
You can get food delivered to you at almost any time with DoorDash. They’re busiest at lunchtime, usually between 11 am and 2 pm and close to dinner time between 4:30 pm and 8 pm.
DoorDash is safe. They ensure that they offer quality and secure services to their customers, going to great lengths to protect their customers and employees.
This post is an overview of DoorDash and the safety measures to keep their customers safe and secure.